Deliver successful Alertive implementations

Turn ambitious ideas into clear, achievable delivery plans.
Keep projects moving when priorities shift and complexity increases.
Build trusted, effective relationships with NHS clinical stakeholders and delivery teams alike.
Spot risks before they become problems.
Have the skills to create clarity against at times conflicting priorities and complexity.
Collaborate with the customer success team to generate excitement, identify use cases and problem areas, and support planning of activities such as training, onboarding, and gathering product feedback.
Be able to translate customer requirements into clear documentation in order to build the correct configuration from day one.
Identify gaps in processes and help us continuously improve how we deliver Alertive implementations.
Lead post-implementation reviews to capture lessons learned.

Drive adoption and trusted relationships

Turn successful implementations into lasting adoption, helping NHS teams embed Alertive into everyday workflows rather than treating it as "just another system."
Build trusted relationships with clinical and operational teams, becoming a partner in change rather than simply a project lead.
Identify champions, advocates and influential stakeholders within customer organisations who can help drive engagement and adoption across teams.
Help customers navigate change with confidence, creating enthusiasm for new ways of working rather than resistance to them.
Measure success through outcomes, adoption and customer satisfaction, not simply whether a project was delivered on time.
Spot early warning signs that adoption is stalling and proactively intervene before they become risks to customer success.
Translate customer feedback into actionable insights for our Product and Engineering teams, helping shape the future direction of Alertive.
Create advocates, not just users. The best implementations don't end at go-live; they create customers who actively champion the platform to others. Successful NHS adoption programmes focus heavily on trust, engagement and demonstrating value to end users.
Be obsessed with helping customers realise value quickly, balancing long-term transformation with early wins that build confidence and momentum.

Work closely with the wider team

We’re a small, high trust company where people work closely together and have real influence. You won’t operate in a silo. You’ll contribute to operational as well as strategic decisions, product conversations and the wider direction of the business.

Project Manager

We are looking forward to hearing from you!

Documents